1. Overview 

These Terms & Conditions (“Terms”) govern the use of the ErgoDenta website and the purchase of ErgoDenta products by professional dental clinics, distributors, and other authorized business entities (“Customers”). By placing an order, Customers confirm that they are acting in a professional capacity and agree to be bound by these Terms. 

2. Eligibility and Professional Use 

2.1 Professional Customers Only: 

ErgoDenta sells exclusively to professional dental clinics, distributors, and other approved business entities. By purchasing, Customers represent that they are operating as a business and not as individual consumers. 

2.2 Compliance with Local Laws: 

Customers are responsible for ensuring that the purchase, import, and use of ErgoDenta products comply with all applicable local, regional, and international laws and regulations. 

3. Product Information and Warranty 

3.1 Product Specifications: 

ErgoDenta is committed to providing high-quality ergonomic dental and surgical instruments. All product descriptions, specifications, and pricing are subject to change without notice. 

3.2 Warranty: 

ErgoDenta offers warranties on its instruments that cover defects in materials and workmanship for a period appropriate to each product type. Warranty periods vary depending on the instrument, and exact terms are available upon request or as specified in product documentation. Under normal and intended professional use, if a warranted product fails due to a manufacturing defect, ErgoDenta will, at its discretion, repair, replace, or issue a credit for the defective product. 

3.3 Exclusions: 

The warranty does not cover damage caused by misuse, improper handling, unauthorized repairs, or normal wear and tear. 

4. Pricing and Payment Terms 

4.1 Pricing: 

All prices are quoted net, excluding VAT and shipping costs, and are subject to change without notice. 

4.2 Payment Methods: 

ErgoDenta accepts bank transfers and major credit cards (MasterCard and Visa). Payment must be received in full before the order is shipped, unless otherwise agreed in writing. 

4.3 Late Payments: 

In the event of late payment, ErgoDenta reserves the right to suspend or cancel future orders and may charge interest in accordance with applicable law. 

5. Orders, Shipping, and Delivery 

5.1 Order Confirmation: 

Orders are subject to acceptance by ErgoDenta. Upon confirmation and payment, ErgoDenta will process and ship orders according to available stock and agreed timelines. 

5.2 Global Shipping: 

ErgoDenta ships worldwide. However, Customers are responsible for any applicable customs duties, taxes, import restrictions, or other regulatory requirements in their destination country. 

5.3 Delivery Times: 

While ErgoDenta strives to meet estimated delivery dates, these are not guaranteed. Delays may occur due to factors beyond our control. 

6. Returns, Refunds, and Exchanges 

ErgoDenta’s policies for returns, refunds, and exchanges are outlined in the “Delivery & Returns” page. By purchasing, Customers agree to those terms, including restocking fees and conditions for credit on returned goods. 

7. Intellectual Property 

All content, trademarks, and copyrighted materials on the ErgoDenta website or in related marketing materials are owned by ErgoDenta or its licensors. Unauthorized use, reproduction, or distribution is prohibited. 

8. Limitation of Liability 

To the fullest extent permitted by law, ErgoDenta is not liable for any direct, indirect, incidental, or consequential damages arising out of or related to the use of our products or website. Customers are solely responsible for determining the suitability of products for their intended use. 

9. Governing Law and Dispute Resolution 

These Terms shall be governed by and construed in accordance with the laws of Denmark, without regard to conflict of laws principles. Any disputes arising out of these Terms or transactions with ErgoDenta will be subject to the exclusive jurisdiction of the Danish courts. 

10. Changes to Terms 

ErgoDenta reserves the right to modify or update these Terms at any time without prior notice. Continued use of the website or placing orders after such changes constitutes acceptance of the revised Terms. 

11. Contact Information 

If you have any questions or concerns regarding these Terms, please contact us at: 

ErgoDenta ApS | Hørskætten 14 2630 Taastrup, Denmark 

Email: info@ergodenta.dk